Movers And packers Hinjewadi Pune
Movers And Packers Hinjewadi Pune
Beware The Busy Manager
If you listen to executive , they'll tell you that the resource they lack most is time.Every minute is spent grappling with strategic issues,focusing on cost reduction , devising creative approaches to new markets,beating new competitors .But if you watch them ,here's what you'll see: They rush from meeting to meeting ,check their e-mail constantly, extinguish fire after fire,and make countless phone calls .In short,you'll see an astonishing amount of fast-moving activity that allows almost no time for reflection .
No doubt,executives are under incredible pressure to perform ,and they have far too much to do ,even when they work 12-hours days. But the fact is very few managers use their time as effectively as they could .They think they're attending to pressing matters,but they're really just spinning their wheels.
The awareness that unproductive busyness-what we call "active nonaction " -is a hazard for managers is not new . Managers themselves bemoan the problem and researchers such as Jeffery Pfeffer and Robert Sutton have examined it (see "The smart -Talk Trap," HBR May-June 1999 ). But the underlying dynamics of the behavior are less well understood .
For the past ten years , we have studies the behavior of busy managers in nearly a dozen large companies,including Sony,LG Electronics, and Lufthansa .The managers at Lufthansa were especially interesting to us because in the last decade ,the company underwent a complete transformation-from teetering on the brink of bankruptcy in the early 1990s to earning a record profit of DM 2.5 billion in 2000, thanks in part to the leadership of its managers . We interviewed and observed some 200 managers at Lufthansa ,each of whom was involved in at least one of the 130 projects launched to restore the company's exalted status as one of Erope's business icons.
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